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Dear Gerald McKee, Thank you very much for hosting with Host Excellence! Below, you will find your account access information. This email also includes important instructions along with helpful and mandatory information for operating your web hosting account. Please read this letter carefully - many questions that you may have will be answered in this email.
1.) YOUR ACCESS INFORMATION =========================== Domain Name: www.glm.net Dedicated IP Address: http://72.41.30.227 Servername: web58.opentransfer.com Control Panel: https://manage.hostexcellence.com/ Email Address: gdm@glm.net Password: grunalt Your IP address is a FULL DEDICATED IP address. That means that you will be able to access your website immediately by using the IP address instead of your domain name.
TECHNICAL SUPPORT: ================== Before contacting technical support, please make sure that you have reviewed and studied our Web Hosting Manual. Our manual is located at the following location: http://www.hostexcellence.com/documentation.php Please note that it is very important to read this manual before contacting tech support, since you will find answers to most of your questions there. We do NOT offer technical support via email. You can only reach our technical support staff if you submit a trouble ticket via your hosting control panel. To login to your hosting control panel, please follow these instructions: Login at your "Account Control Panel" at https://manage.hostexcellence.com using the information shown above. Now, please click the "Manage" button next to your hosting account icon. This will forward you to your "hosting control panel", from where you can manage all aspects of your hosting account. There, please scroll down to "Support" and click on "New Trouble Ticket" to request support. You can review your existing tickets by clicking on "Ticket Center".
ADDITIONAL DOMAINS: =================== If you have a hosting account that allows you to host more than one domain name, then you can add more domain names at any time. Please follow the instructions above to login to your "Hosting Control Panel". There, please click on the "Domains" icon. On the next screen, please click on "Add Domain". Now please follow the on-screen instructions to have your domain added to your account in real-time. The "Domains" section is also the location where you can remove or modify domain names in real-time. For more instructions about our your hosting control panel, please refer to our manual located at: http://www.hostexcellence.com/documentation.php
YOUR WEBSITE ADDRESSES: ======================= URL Address 1: http://www.glm.net URL Address 2: http://glm.net URL Address 3: http://72.41.30.227 Your website will be accessible via all these addresses. Please note that you have to wait at least 24 hours after you receive this message before your domain name starts responding correctly. For accessing your domain name, please use the IP address as explained in this email.
YOUR DOMAIN NAME REGISTRATION: ============================== Please note that if you have registered your domain name with us there is absolutely nothing that you have to do. The domain name will start working within 24 hours. If you registered your domain name with another company you would have to change its namesevers to ours as described in the "Domain Transfer Notification" email sent to you separately. Please note that your domain name remains registered with the original registrar and you would have to renew the domain registration with them. The domain name cannot be renewed through us.
EMAIL SERVER ADDRESSES: ======================= POP3 Address: mail.glm.net SMTP Address: mail.glm.net Webmail Site: http://mail.glm.net Please note that your email service will not function until you changed the nameservers of your domain name as described in the "Domain Transfer Notification" email sent to you separately. You will be able to retrieve your emails via a so called email client (an email program). Such email programs would be Eudora, Outlook Express, Pegasus, etc. Your hosting account is compatible with ALL email programs that use POP3 / SMTP / IMAP to receive and send emails. For more information on how to configure your email program, please consult our manual. You can find a link to our manual right below "Additional Information" at the following address: http://www.hostexcellence.com/documentation.php
FTP SERVER ADDRESSES: ===================== FTP Domain: ftp.glm.net FTP IP: 72.41.30.227 You will be able to upload your website files immediately via your "FTP IP". You simply use "72.41.30.227" as the server in your FTP program. After you have changed the nameservers of your domain name, you will also be able to use "ftp.glm.net" as your FTP server address.
FTP ACCESS INFORMATION: ======================= Username: kalkaska Password: grunalt ENABLING MICROSOFT FRONTPAGE: ============================= If you would like to enable MICROSOFT FRONTPAGE EXTENSIONS for your hosting account, please login to your hosting control panel as explained above. Then scroll down to "WebServer" and click on "FrontPage". Then click on the round button labeled "OFF" and type in your preferred username and password on the next page. This will enable FrontPage extensions for your account. Please note: If you host with a Windows NT hosting plan, then you do not need to supply your username and password - it'll be the default passwords for the domain.
WEBSITE STATISTICS: =================== http://glm.net/webalizer http://glm.net/modlogan (will be generated and functional within 48 hours after you changed the nameservers of your domain name)
******************IMPORTANT NOTE********************* ***************************************************** BILLING: ------------- Your credit card will be charged by "Web Hosting Services". SUPPORT: ------------- For receiving support, please utilize our helpdesk in your hosting control panel: https://manage.hostexcellence.com You may also use our LIVE CHAT SUPPORT at any time, 24 / 7. To chat LIVE with a technical support representative, please go to: http://www.hostexcellence.com/livechat.php
IMPORTANT: ---------- *) PLEASE DO NOT REPLY TO THIS EMAIL. FOR REQUESTING TECHNICAL ASSISTANCE, PLEASE REFER TO OUR HELPDESK OR LIVE CHAT. ***************************************************** *****************************************************
2.) CONTROL PANEL ACCESS: ========================== For accessing your control panel NOW, please go to: https://manage.hostexcellence.com Email Address: gdm@glm.net Password: grunalt
3.) HOW TO UPLOAD TO YOUR ACCOUNT ================================== UPLOADING WITH FRONTPAGE --------------------------------------> Please note that this is only applicable if you have Frontpage Extensions enabled with your account. To learn more about how you can enable FrontPage Extensions, please refer to the paragraph "ENABLING MICROSOFT FRONTPAGE". (1) Start Microsoft Frontpage. (2) Click on File => Open Web (3) Connect to http://72.41.30.227 Please make sure that you use the address exactly as mentioned above. Otherwise, it will not work. After your domain name has been transfered, you can also connect to: http://www.glm.net/ (4) Type in your username and password information. Username: This will be the username you select when enabling FrontPage in your control panel. Password: This will be the password you select when enabling FrontPage in your control panel. You should be able to publish right away. Please note: If you host with a Windows NT hosting plan, the FrontPage access information is the same as the FTP access information. UPLOADING VIA FTP -------------------------> Please note that this is only applicable if you want to use FTP (file transfer protocol) to upload your pages to your web hosting account. Any and all FTP programs (FTP clients) have to use the information below. We recommend the free FTP program "Smart FTP freeware". It is a very simple program, yet easy to use and free of charge. Information: http://www.smartftp.com/ Download: http://www.smartftp.com/download/ You can also use other programs such as Adobe GoLive, Macromedia Dreamweaver, etc for uploading to your account. These web design programs have a built-in FTP program. Please use the following information when logging in via FTP: Hostname / Address: ftp.glm.net (please note that you have to use your IP address "72.41.30.227" before you have changed the nameservers of your domain name. Use it in exactly this way: "72.41.30.227" with no letters in front or attached). Username: kalkaska Password: grunalt Host Type: automatic detect Please upload your web pages to /glm.net Please upload your CGI scripts to /glm.net/cgi-bin Please note: If you host with a Windows NT plan, your paths are: Please upload your web pages to /kalkaska/glm.net Please upload your CGI scripts to /kalkaska/glm.net/cgi-bin The files in /cgi-bin can be executed via http://www.glm.net/cgi-bin (once you changed the nameservers of your domain name)
4.) QUICK GUIDE FOR SETTING UP EMAIL ACCOUNTS ============================================= (1) Go to https://manage.hostexcellence.com and login. Click on "Manage" next to your hosting account icon to login to your "Hosting Control Panel". (2) Click on "e-mail". (3) Click on "Add new mail resource". (4) Select the type of email function you would like to use. Select "Mailbox" for a regular POP3 / IMAP email account. (5) After specifying the email address you would like to use and it's password, hit submit and the new mailbox is created. Instead of setting up a MAILBOX, you can also setup an email alias, an email forward, a mailing list or an auto responder. For more information about the functions of your control panel, please also refer to the extensive BUILT-IN online help that you can consult by clicking on the "?" icons in your control panel, or refer to our manual located here: http://www.hostexcellence.com/documentation.php
5.) IMPORTANT INFORMATION ========================= Please always keep the email address that you have with us up to date and accurate. Please ALWAYS UPDATE YOUR CONTACT INFORMATION (your email address) in your control panel on the "My Information" and "Login Setting" pages. Failure to do so would be in violation with our terms of service. Thank you very much for your understanding.
6.) TECHNICAL SUPPORT ===================== If you experience problems of ANY kind, NEVER hesitate to contact us. As a fact of life, every problem can be solved. Another fact of life -- our Ticket Center is the fastest way of receiving support. https://manage.hostexcellence.com (click on "Manage" next to your hosting icon to get to your Hosting Control Panel. From there you can reach the "Ticket Center"). For IMMEDIATE, LIVE CHAT assistance, please contact us at our LIVE CHAT CENTER located at: http://www.hostexcellence.com/livechat.php We want to know about the problem, so we can get it fixed ASAP. Please also contact us if you just have a question about using your site, that's what we are here for.
7.) TERMS OF SERVICE ==================== As per this statement, your web hosting order is bound to our terms of service to which you have agreed prior to submitting your order for this hosting account. Our terms and conditions are located in a printable and readable form at this URL: http://www.hostexcellence.com/he.terms Best Regards, Account Processing Host Excellence ------------------------------------------------------------------------ We do not allow adult content on our servers. We do not allow spam websites on our servers. ------------------------------------------------------------------------ Thank you for choosing Host Excellence. |